Box of Broadcasts and Internet Explorer

On Friday 23 June, BoB will be implementing a fix to a bug that has caused playback problems for some BoB users due to compatibility issues with some browsers. This should greatly improve load times across affected browsers, including Internet Explorer, Edge and Chrome. The fix will require some downtime for the BoB service on Friday 23rd but is scheduled to take place between 7 am and 9 am so as to keep any inconvenience to an absolute minimum.

In doing this however please note that BoB will be restricting support for Internet Explorer to the most current version, IE 11,  as Microsoft ended its support for all previous versions of the browser after 12 January 2016. For anyone still using older versions of the browser, it will be necessary to upgrade to IE 11 or Edge.

To find out what version of IE you are on: click on the cog icon in the top right of your tool bar and then select “About Internet Explorer”

Click here for more information about getting IE11.

Please contact if you have any queries.

Sage journals – SFX linking problems

We are currently experiencing problems linking out via SFX at article-level to Sage journals.

SFX links to Sage articles via Library Search, Find E-journals and third-party services (e.g. Scopus, EBSCO databases, Google Scholar) are producing the following error message:

Sage error message SFX linking 19Apr2017

This issue is being investigated by the service provider.

In the meantime, please access Sage journal articles by going to the journal homepage via Find E-Journals then navigate to the article you require by year/volume/issue/page no.

Sage - navigate to articles

Apologies for any inconvenience.

If you require further assistance, please contact the E-Services Team at

BrowZine is back!

We currently have trial access to BrowZine at UEA

What does BrowZine do?


BrowZine provides access to most of our subscribed online journals via your PC or mobile device.

You can create a personal bookshelf of favourite journals and be alerted when new articles are available.  You can view latest table of contents and save articles to read later offline.  You can also export citations to Zotero, RefWorks, Dropbox and Mendeley.

How can I get it?   During the trial period, you can access it at .  You can also download the app to your mobile device from the App Store, Google Play or Amazon appstore.

Let us know what you think at

New titles at UEA

We have introduced a “New titles at UEA” book carousel on Library Search so you can see what new books and e-books we have recently added to the Library.

New titles at UEA carousel

The carousel rotates automatically but can also be browsed by clicking on the black arrows either side.

Clicking on the blue “New titles at UEA” button takes you to a static version of the full list.

Let us know what you think

EBL upgrade to EBook Central

On Tuesday 13 December, EBL (EBook Library) will upgrade to the new platform EBook Central.

All our EBL EBooks will be available on the new platform and be available as before.

The new EBook Central will have an improved online reader and better experience for mobile devices.

You can see videos of the new EBook Central here

More information is available here

Contact if you have any queries.

RESOLVED: Problems exporting from Library Search to EndNote Web

There is currently a problem with exporting references/citations from Library Search and EBSCOHost databases into EndNote Web (The Client version seems to be unaffected).

When you try to export your list into EndNote, there is the following error message:


The service provider is working to resolve the issue.  In the meantime, you can use the following workaround:

You can export your references as .ris files

  1. When you click on ‘Export’, go with the selected option (Direct Export in RIS format) which will open up a ‘Save’ dialogue box. Save this file somewhere on your own filespace (e.g. your desktop).
  2. Go into EndNote web, click on ‘Collect’ and choose ‘Import References’. On this screen, browse to the file you just saved and select it. You will also need to select ‘Refman RIS’ as your ‘Import Option’ to be on the safe side.

Intermittent connection problems

We are currently experiencing intermittent connection and authentication problems, resulting in the following error message :


If you get this error message, please try refreshing the webpage.

Our Web Team are currently investigating the problem.

Apologies for the inconvenience.